cocoa's terms of service

vgen

you do not need an account to commission me on vgen unless you want to message me through it, but you will be prompted to give me alternative socials to contact you

payment
✦ upfront only when it's your turn in my queue, privacy prioritized, methods listed below, powered by Stripe

commissioners are able to leave reviews of their experiences commissioning me and have their commission featured! ദ്ദി(ᵔᗜᵔ)no paypal

vgen shop/etsy

you do not need an account to make a purchase or a free download from my shop or my upcoming etsy

i have a shop as a part of vgen, that functions very similarly to etsy. it's where i will be putting up pre-made streaming assets, such as emotes, scenes, badges, etc., and those will be available for purchase or will be free to use for all.if you are making a purchase from my shop, you will be required to enter an email & username.by making a purchase or download from my shop or etsy...
✦ you may not use my artwork for generative AI
✦ you may not resell or modify my artwork or through other means, especially if i am offering FREE ASSETS!!! my shop assets are for personal usage with subscriber usages allowed for Twitch
✦ you may not claim credit for my artwork, or credit anyone other than me for the creation of the artwork
✦ you may use my pre-made emotes and badges on platforms like Twitch, & Discord. I do not allow the uploading of my emotes to 7TV without me being the uploader to show credit, and 7TV uploads are only available for my free emotes.
✦ you may credit me via emote attribution, twitch: cocoakissiess

click here to go to my shop page!

why should i emote attribute?

those that commission custom emotes, or use my pre-made emotes from my shop, have the ability to "attribute" my emotes to my twitch username.this allows people to see who made the emote, and links them to me! this also contributes to my personal emote artist statistics on twitch! i can see things such as...✦ how many emotes were attributed/credited to me on twitch
✦ how many times my emotes that are attributed to me were used totally
✦ which specific emotes that are attributed to me were used the most
✦ how many channels my art is present in
✦ generally, i can see cool statistics related to my emotes!as a growing artist who started from square 1, it's really cool to be able to see these statistics. by attributing my emotes on your channel to my username, it reflects those statistics more accurately.

my twitch username: cocoakissiess

contacting me

those who have alternative ways to contact me may do so via twitter, discord, or the built-in messaging system on vgen
⋆ twitter: @cocoakissiess (PREFERRED FOR ME)
⋆ discord: cocoakissies
⋆ vgen: cocoakissiesi always respond to any inquiries, requests, and commission based communication. i encourage my commissioners to reach out and ask for WIP updates if they want to.please know that i will not respond to weird or vague messages! be upfront and clear in the first message.i also can choose not to accept a friend request if i am uncomfortable with it. i can also choose to not keep anyone added for any reason

commercial use

commercial use (+50%)
one time fee of 50% the total price for commercial items. my request forms ask which items are intended for commercial use if you wish to request both commercial/non-commercial items in the same request.⋆ on vgen, there's a checkbox for commercial use commissionsby paying the commercial rights fee to me...✦ you may use my art that you purchased the commercial rights of for revenue generating purposes such as...
⋆ sub emotes
⋆ sub badges
⋆ bit emotes
⋆ monetized content
⋆ merchandising
⋆ prints
⋆ representing a business

F.A.Q⋆ what usages do i see as commercial?A: rights allow: subscriber emotes, bit emotes, merch purposes, any usage generating revenue off of my art⋆ what usages do i not see as commercial?A: follower emotes, discord server emotes, 7TV emote upload (done by me to show credit), any usage not generating revenue off of my art. i also don't see gift commissions for others as commercial, but i will need confirmation of who the recipient is 𖹭 i will place a gift cap for commissioned emotes, YCH or custom, at 3 emotes in one commission. this is to prevent exploitation of my gift generosity regarding commercial fees.⋆ what if i commissioned you before you updated your commercial use policy?A: i will begin enforcing the commercial rights fees on vgen starting 2/21/25. for any commissions prior to the date above, please disregard. i'm always trying to figure out how to reasonably price my commissions as i gain more experience. i am extremely grateful to those who commissioned me when i first started out!

If reselling art rights due to rebrand, please contact me via socials or vgen first so we can ensure commercial rights are transferred accurately

additional fees to be aware of

there can be some fees with certain requests. aside from commercial fees, this includes...rush fees (+50%)
⋆ for last minute commissions that require a bypass of my waitlist, a fee of 50% will be charged and your commission will be completed ASAP. if i am not able to rush your commission in time, i will let you know before i start.
⋆ please know that for license commissions, i do not take rush fees to avoid overload.portfolio / twitch privacy fee (+100%, +50%) or (+fixed amount)
⋆ for portfolio privacy, posting my work to my portfolio helps showcase my growth, so if indefinite portfolio privacy is requested, there is a fee of 100% the price of your commission, and it will be treated similarly to a NDA.⋆ for twitch privacy, beginning summer of 2025, i will start streaming art and DBD on twitch! your commission may be completed or worked on during my streams unless you pay a fee of 50% the price of your commission, or a fixed amount if specified.I only go off of what is requested for and paid. Incase of any mistakes or weird form submissions, I will ask to double check, but I do not assume that if you want Twitch privacy, you're also implying portfolio privacy, and vice versa⋆ what if i submitted a request / paid for my commission before you updated your Twitch privacy policy?A: please disregard the Twitch privacy fee! for ALL commission requests submitted prior to May 1st, 2025, I will not be charging a Twitch fee, and will be reaching out one by one to ask for permission to stream your commission! If you are one of those people who submitted prior to May 1st, 2025, and wish to not have your commission streamed, then I won't be charging a Twitch privacy fee. Since I am brand new to streaming, and you didn't have any knowledge in advance when making a financial decision to commission me, I will not be adding any extra fees to your commission, and will respect the Twitch privacy requested or the freedom you give me!To those submitting a request past May 1st, if you request Twitch privacy, then the fee will apply.

*important! see below for DBD license privacy fees

for Dead by Daylight license commissions, the respective privacy fees are as follows:Portfolio Privacy - $15 USD for the entire commission, not per licenseTwitch Privacy - $10 USD for the entire commission, not per license

rights as the artist & copyright

i maintain the rights to...⋆ refuse a request for literally any reason
⋆ my artwork, with recording proof stored by Procreate
⋆ to publicly stream any personal artwork, and any commissioned artwork unless twitch privacy has been requested & fully paid for
⋆ to use my artwork to advertise myself unless privacy has been requested & fully paid for
⋆ post my artwork unless indefinite portfolio privacy has been requested & fully paid for
⋆ do exclusive art commissions for friends that i do not offer publicly, and go in any order regarding my active & paid commissions roster, prioritizing rush orders.
"active & paid" meaning that i have collected payment and am actively working on them.i do not claim any rights to characters & all other intellectual properties used in commissioned artwork. i do a lot of game-based art, but i only claim original characters created by me.

process

my commissions involve open communication and require approval✦ REQUEST: a commission request is submitted to me, and you provide sufficient reference pictures or a detailed description of what you want✦ INVOICE: when it is your turn in my queue, you will be invoiced. you will be emailed a personal, secure payment link & all you need to do is click it and pay, no sign-up required✦ SKETCH PHASE: i will send you a rough or posing sketch if it is required, and then a clean sketch with details after you approve the rough sketching. you may make any changes you'd like in this entire phase✦ LINE & COLOR PHASE: to move to this phase, i will need your complete approval. i do not accept refunds past this point, and i won't do major changes past this point as well. you are allowed to make color/minor changes✦ DELIVERY: your art will be delivered through vgen. i usually deliver a dropbox link for larger requests

delivery time + rushing

i am a full-time student, not a full-time artist. delivery time can vary greatly. i can get certain projects done quickly, and other projects might take up to ~2+ weeks depending on what it is and how much IRL demands & commission demands i have in general.on vgen, i have the option to set a "guaranteed delivery date" that you can see, and this date will be personal to your commission. i like to give myself cushion time, but i aim to finish before that set date.if you'd like to rush your commission, please check my waitlist below (rush fees apply if applicable)

my waitlist and how it works

i have a public commissions queue and commissions tracker. here is the link!

• my waitlist and queue

due to the current demand for DBD driver's licenses, for every 4-6 invoiced license commissions, i will take in a few of the other commissions of everything else i have a queue for as well. so for every 4-6 licenses, i will take in a PFP commission, some emote commissions, etc as well

⋆ how does trello work? it looks confusing

trello is a board that allows me to drag and drop name cards into columns. whichever specified column your username is under indicates the status of your commission. you can also click on your namecard to see more specific checkmarks if i have added them.

⋆ why are there multiple waitlists?

if there is a large demand for a certain commission type, it will receive its own waitlist or section of a waitlist. for DBD license commissions, that will be a waitlist of its own. however, anyone at the top of each waitlist/section will be taken in my next commission rotation together.
ex: people at the top of the DBD license waitlist will be invoiced at the same time as the person at the top of my emotes waitlist. these commissions will be done in the same rotation.

⋆ what are all these colors i'm seeing on here?

trello allows me to assign colored labels to each name card. this is mainly for my own tracking and organization, but you can click on the colors to show what they mean. i usually label colors for commercial commissions, commissions that have been paid/unpaid, etc.

⋆ i'm on the waitlist! how long will it take for you to get to me?

i will invoice you as soon as i'm ready to do your commission. when i invoice a commissioner, it implies that i'm fully prepared to start the commission soon. i do not book ahead in advance, or operate my waitlist based off reserved slots for each month, so there is no solid timeframe.currently, i have 20+ people waiting on licenses alone. i am a student, so getting through the entire queue for licenses could take over a month. please know, i do not take rush fees for licenses, this is so i don't overload myself rushing licenses alongside my other commissions in progress. if you have any specific dates you need the license by, i can give you a time estimate if you reach out to me.

refund policy

for illustrations or emotes that are sketched, lined, colored, then rendered/finalized and animated, i will not accept refunds once the linework phase has begun.for the linework phase to have begun, you, as the commissioner, will have had to approve it.for sketch style commissions, i will not accept refunds at allif i can't do or finish your commission for some reason, i will fully refund you.it is your financial responsibility in deciding to commission me, and it is my artistic responsibility to deliver you your art! ₍ᐢ._.ᐢ₎♡ ༘

⋆ nsfw/fetish = genuine nsfw. includes twerk emotes, ahegao, breast/butt emotes. i do not feel comfy drawing those

to my commissioners, and everyone~

you cannot...
⋆ directly edit, trace, copy, mint (NFT) my art, generate your own revenue off of my art without commercial rights, use my artwork in involvement with generative AI, or resell my F2U art from my shop as your own, or for profityou can...
⋆ repost, share, and use my art for your socials
⋆ turn your commission into non-commercial merch
⋆ commission art for other people (friends, family, partner, etc)

final

by commissioning me you hereby agree to all of these terms, and you are aware of how my commissions work. ♡please note that i can decline, block, or in extreme cases, seek legal action against anyone if they violate my service terms with malicious intent

commission prices & add-ons

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custom requests (CLOSED)

if you like my art style but don't see your specific request listed, you can create a custom request.i am open to learning new things!if at all i feel like i cannot fulfill your request, i will always let you know

• submit a commission request

cocoa's portfolio

some current fav art rn (♡ˊ͈ ꒳ ˋ͈)

DBD licensed survivor gallery!

and so many more people have their tests scheduled... more survivors coming soon!

DBD licensed killer gallery!

more killers coming soon!

honorable mention

to bartchy, our fav clown main

banners i've made

older art & my progress (2019-2024)

extras

cocoa's shop

⋆ welcome to my shop! here, you are able to see pre-made assets are available for purchase or free to download from me. please remember to read my t.o.s. -> t.o.s. for my terms for my shop. thank you! ⋆